About Cleaners Manchester
Your trusted local cleaning experts since 2015
Our Story
Back in 2015, Cleaners Manchester started as just a two-person operation with a single van and a handful of loyal clients. We noticed how many cleaning companies in Manchester seemed to treat their work as just another job—quick in, quick out, minimal effort. That didn’t sit right with us.
The founders, Mark and Sarah, had spent years working for larger cleaning firms and repeatedly saw the same issues: rushed jobs, inconsistent results, and disappointed customers. They knew there had to be a better way to provide professional cleaners in Manchester.
What began as a small family operation has grown into one of Manchester’s most trusted cleaning services. But unlike other companies that lose their personal touch as they expand, we’ve deliberately maintained our family-business approach.
Even as we’ve grown to serve thousands of homes and businesses across Greater Manchester, we’ve never forgotten why we started this journey: to provide cleaning services that genuinely improve people’s lives.
Our Values
Quality That Speaks For Itself
Detail matters. That smudge on the mirror? We see it. Those dust bunnies behind the radiator? Gone. The limescale that’s been building up on your shower head for months? History. We don’t just do the obvious cleaning—we hunt down the grime that others miss.
Every member of our team is trained to our exacting standards, and we regularly check their work. Not in that irritating micromanagement way (nobody likes that), but through a supportive system where we all help each other improve.
We Show Up. Every Time.
You know that feeling when you’ve taken time off work to wait for a service that never arrives? Yeah, we hate that too. That’s why we’ve built our entire scheduling system around reliability. We turn up when we say we will—not in that vague “sometime between 8am and 6pm” window.
If (and it’s a rare if) something goes wrong, you’ll know immediately. No ghosting, no excuses. Just honest communication and quick solutions.
Transparent Pricing, No Surprises
No hidden costs. No mysterious charges. No “oh, we’ll need to add an extra £50 for that” halfway through. We provide clear quotes upfront, and that’s what you’ll pay. Period.
We’ve been on the receiving end of bait-and-switch tactics ourselves, and frankly, it stinks worse than a forgotten gym bag. Our pricing is straightforward because life’s complicated enough without trying to decode your cleaning bill.
Cleaning Shouldn’t Cost the Earth
We’ve switched to eco-friendly products wherever possible without compromising cleaning power. It took some trial and error (and a few less-than-impressive early attempts), but we’ve found the sweet spot where clean meets green.
Our vehicles are gradually being replaced with low-emission models, and we plan routes carefully to minimize our carbon footprint. Small steps, but they add up—just like those little spots of dirt that eventually become a big cleaning job.
The People Who Make It Happen
Our team isn’t just a collection of cleaners—they’re the heart of everything we do. Each person brings something unique to Cleaners Manchester, from decades of experience to fresh perspectives.
Our Cleaning Professionals
Every cleaner on our team undergoes comprehensive training and background checks. Many have been with us for years (our staff retention rate is something we’re quietly proud of). They’re not just skilled at removing stains—they genuinely care about making your space better.
Our Office Team
The voices on the phone and the emails in your inbox come from real people who know Manchester inside out. They coordinate schedules, handle special requests, and make sure everything runs smoothly behind the scenes.
Our Management
Led by our founders, our management team stays hands-on with the business. Unlike distant executives, they’re just as likely to visit clients and check on cleaning quality as they are to be handling business strategy. It keeps us grounded and connected to what really matters.
Our Approach to Cleaning
There’s cleaning, and then there’s cleaning. One is just going through the motions; the other transforms spaces. Guess which one we do?
1. Assessment
Every job starts with understanding what you need. We look at your space, listen to your concerns, and identify problem areas. Sometimes this means spotting issues you didn’t even know existed—like that mold starting to form behind your washing machine.
2. Customization
Cookie-cutter cleaning doesn’t work. Your two-bed flat in Didsbury needs different attention than a five-bed house in Prestwich or an office in Salford. We tailor our approach to your specific situation, adjusting products, techniques, and time allocation accordingly.
3. Execution
This is where the magic happens. Our cleaners work systematically through your space, focusing on high-impact areas first but never neglecting the details. We use the right tools and products for each surface, working efficiently but never rushing.
4. Quality Check
Before we consider a job complete, we review our work. Did we meet all requirements? Have we addressed all issues? Is everything spotless? Only when we can answer “yes” across the board do we consider the job done.
5. Feedback
Your opinion matters enormously. We actively seek feedback after each service and use it to refine our approach. If something isn’t quite right, we want to know so we can fix it immediately—and prevent it from happening again.
Our Qualifications & Certifications
Trust is earned, not given. That’s why we’ve invested in proper training, insurance, and certifications. It’s not just about having pieces of paper on the wall—it’s about demonstrating our commitment to professional standards.
Fully Insured
We carry comprehensive liability insurance that covers all our cleaning activities. It’s peace of mind for you and protection for us—though in over 7 years, our insurance claims have been remarkably few (something our insurance company regularly comments on).
Staff Certification
All staff receive thorough training in cleaning techniques, product usage, safety protocols, and customer service. Many also hold specialized certifications for particular cleaning methods like carpet cleaning or end of tenancy services.
Environmentally Responsible
We’re gradually working towards full environmental certification. Currently, we follow sustainable practices and use eco-friendly products whenever possible without compromising cleaning effectiveness.
Our Community Involvement
Manchester isn’t just where we work—it’s our home. We believe in giving back to the community that supports us, which is why we’ve developed various initiatives over the years.
Local Partnerships
We work with several local charities to provide free cleaning services to vulnerable individuals. Once a month, our team volunteers their time to help those who otherwise couldn’t afford professional cleaning—sometimes this makes a dramatic difference to people’s living conditions and wellbeing.
Employment Opportunities
We actively recruit from all Manchester communities, focusing particularly on creating opportunities for those who might face barriers to employment. Our flexible working arrangements have helped many parents return to work while balancing family commitments.
What Our Clients Say About Us
“I’ve been using Cleaners Manchester for my office for three years now. What stands out isn’t just the cleaning quality—though that’s excellent—but how they’ve become almost part of our team. They notice things before we do and always go the extra mile.”
“After a particularly disastrous house party (my fault entirely), I called Cleaners Manchester in a panic. Not only did they fit me in the next day, but they managed to remove stains I thought would be permanent. No judgment, just solutions. That’s why I’ve used them regularly ever since.”
“As a letting agent, I’ve worked with numerous cleaning companies over the years. Cleaners Manchester is the only one that consistently meets our standards for end of tenancy cleans. They understand exactly what we’re looking for and deliver every time—saving us and our landlords countless headaches.”
Frequently Asked Questions About Us
How long has Cleaners Manchester been operating?
We’ve been providing cleaning services across Manchester since 2015. In that time, we’ve grown from a small two-person operation to a team of professional cleaners serving thousands of homes and businesses throughout Greater Manchester.
Is Cleaners Manchester a local company?
Yes, we’re proudly local! Unlike national chains, we’re based right here in Manchester and focus exclusively on serving the Greater Manchester area. This local focus allows us to understand the specific needs of Manchester properties and respond quickly to client requests.
How do you select and train your cleaning staff?
We have a rigorous selection process that includes background checks, personal references, and practical skills assessment. All staff undergo initial training covering cleaning techniques, product usage, safety protocols, and customer service. Ongoing training continues throughout their employment.
What makes Cleaners Manchester different from other cleaning companies?
Three things set us apart: our attention to detail (we don’t just clean what’s visible), our reliability (we show up when we say we will), and our people (we have one of the highest staff retention rates in the industry, meaning you get experienced cleaners who know their stuff).
Are you an eco-friendly cleaning company?
We’re working towards it! We’ve replaced many traditional cleaning products with eco-friendly alternatives and continue to seek sustainable solutions. However, we’re honest about the fact that some specialized cleaning tasks still require more powerful products to achieve the results our clients expect.
How can I contact Cleaners Manchester?
The easiest way to reach us is by email at [email protected] or by phone at 01613549868. We aim to respond to all inquiries within 24 hours during business days. For detailed quotes, you can also use the contact form on our website.
Ready to Experience the Cleaners Manchester Difference?
Whether you need a one-time deep clean or regular cleaning service, we’re here to help. Contact us today for a personalized quote.
Or call us directly: 01613549868